Tree work is dangerous and expensive when it goes wrong. A few questions up front protect your home and your wallet.
1. Confirm insurance before anything else
Ask for a certificate showing general liability and workers’ compensation. If an uninsured worker is hurt on your property, or a branch lands on your roof, you may end up dealing with the consequences. Ask to have the certificate sent by the insurance company or agent, not just handed over.
2. Look for credentials, and check them
Many companies mention ISA-certified arborists. You can look up certified arborists in the International Society of Arboriculture’s public directory. Remember that on our listings, credentials are the company’s own statements unless the listing carries a Verified badge.
3. Get at least two written estimates
A good estimate says exactly which trees, what work (removal, pruning, crown reduction), whether the stump is included, and whether cleanup and hauling are included. Compare scope, not just price.
4. Ask how the work will be done
- How will they protect lawns, fences, driveways and utility lines?
- Will they use a crane or lift for trees close to the house?
- Who is on site, and who supervises?
5. Check permits and rules
Street trees and trees in a public right-of-way are often regulated, and some municipalities regulate removal on private land. Check with your city or town hall before removal, or ask the contractor how they handle it.
6. Red flags
- Door-to-door crews that show up right after a storm and ask for cash up front.
- No insurance certificate, or reluctance to put the quote in writing.
- Advice to “top” a healthy tree, which can damage it.
- Pressure to decide on the spot.
7. Before you pay
Walk the property with the crew leader, confirm the work matches the estimate and keep the paperwork. Avoid paying the full amount before the job is finished.
This guide is general information, not professional or legal advice. Check local rules and get written estimates before you hire.